Opening Hours

Opening Hours of the Outlet Park

from Mon. to Thu. 11:00~21:30
Fri. (including the Day before Holiday) 11:00~22:00
from Sat. to Sun.(including Holiday) 10:30~22:00
※Please refer to the announcement in the Park for updated opening hours in any special condition

Service Content of the Counter※INMALL/1F

  • Floor & Event Guide

  • Paging

  • First Aid Kits

  • Stroller, and Wheelchair
    ※Baby car rental limited to under three years old, under 15 kg of children ride

  • Lost Property Arrangement,Found Property Arrangement

  • Receipt &
    Invoice Service

  • Stamp for Invoice for Tax-Refund

  • ※Facility borrowing should follow the terms and conditions in the announcement in the Park

Floor Guide※Please refer to the floor guide for details

Other Services

  • Breastfeeding Room

    INMALL 1F/2F/GF

  • Diaper Changing Table

    Whole Building

  • Toilet for Children

    INMALL 1F/2F

  • Accessible Toilet

    Whole Building

  • Accessible Elevator

    Whole Building

  • Apparel Alteration (paid service)

    OUTMALL 1F

  • Electronic Lockers

    OUTMALL 1F INMALL 1F/GF

  • ATM

    INMALL 1F

  • Smoking Room 

    INMALL 1F/2F

  • Automated External Defibrillator (AED) 

    INMALL 1F/2F

  • Taxi Stand

    North Exit

  • Shuttle Bus

    East Exit

  • Paid Strollers

    INMALL/1F/2F

  • Free Wi-Fi

    Each Floor

Floor Guide※Please refer to the floor guide for details

Tax-Refund Information

Location Service Counter at 1F
Applicant Customer stays in R.O.C. for less than 183 days since the day of entry with any of the following identification:
  • 1A Non-R.O.C. Passport
  • 2An R.O.C. Passport not furnished with National ID Card Number
  • 3Travel Permits
  • 4Entry/Exit Permits
  • 5Temporary Visitor Permits
Amount Over NT2,000 in one day (tax included, to be conducted from the 1st of May, 2016)
Application Time On the day in which the shopping was made (during the opening hours)
Duty Free Goods Any daily ware or goods except:
Consumables or services, such as food or shipping fees, that have been partly or totally consumed
※The goods should be carried by the applicant when leaving R.O.C. after this stay. (Must be carried out abroad within 90 days)
Required Documents Receipt or invoice of shopping made on the same day(tax-refund would not be accept for receipt or invoice from shops other than Sanxin Outlets)
Passport or entry/exit permits of the applicant
A VAT Refund Claim Form for Eligible Goods Purchased by Foreign Traveler will be made.
Tax return 5% of the vending price (included).
Transaction fees 14% of the returned tax.
Tax return method Cash, cheque and credit card.
Process The VAT Refund Claim Form for Eligible Goods Purchased by Foreign Traveler, receipt or invoice, and the purchased goods should be presented to the customs for inspection and tax-refund.

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